Raymond Nava

[email protected] | (512) 665-1406 | /in/raymond-nava | github.com/RayINx

Education

Bachelor's of Science in Computer Science

Minor in Communication Studies

Texas State University, San Marcos, TX Expected Graduation: May 2025

Skills

Experience

Geek Squad - Consultation Agent

  • Collaborated with cross-functional teams to troubleshoot and repair 200+ devices a month, achieving a 95% customer satisfaction rate.
  • Improved repair efficiency by 20% through expert troubleshooting, data migration, and network optimization, directly enhancing customer experience and team workflows.
  • Led revenue enhancement projects resulting in a 30% monthly sales increase, exceeding quarterly targets.

Undergraduate Researcher

  • Conducted research developing algorithms in Python and MATLAB, increasing data processing efficiency by 25%.
  • Ensured project scalability through use of object-oriented programming and version control while effectively communicating with interdisciplinary teams.
  • Presented innovative findings at national STEM conferences, earning recognition for technical clarity and influencing future research directions.

Projects

Website - Project in Progress: Development of a multi-functional website that highlights my resume and portfolio of projects. Developed in HTML and CSS, it is hosted by GitHub pages with Cloudflare protecting the domain.